Syntergy Enters 17th Year of Business - Focus is on 3 Keys to Success®
Syntergy started business in 1997 with the goal of providing Synergy through Internet Applications to customers - Syntergy. The customers in the beginning were companies such as AT&T Wireless, Sprint and Motorola and the applications they needed were Livelink customizations. Syntergy was in a unique position to provide what these customers needed because the company was founded by people that had been Livelink customers themselves. "Having just come from the same position that our customers were in was a big advantage." stated Tyler Lawton, a founder of Syntergy. "When we decided to take the leap and start our own company we wanted it to be a company that provided what we were looking for when were implementing Livelink. We came up with what we now call our three keys to success."
The three keys to Syntergy’s longevity, many successful products and many happy customers are Responsiveness, Value and Technological Superiority. Providing all three of these to customers takes a special effort but it is one that sets us apart from the competition. Each of these success factors was developed because we realized how important they were when we were implementing and supporting software applications at other companies. There was nothing worse than needing help from support and going through three people over 5 days before you finally got to the person who understood the problem. Another big problem was working with a product that was poorly developed or had limited functionality. If the product had better technology behind it the time savings on the implementation side would have been tremendous. Finally, nobody likes getting a bad deal when they buy something. Investing in software can be quite expensive so you need to get good value for your purchase.
In summary, responsiveness, value and technological superior solutions are Syntergy’s three keys to success. They have steered the company through seventeen years of providing solutions for Content Server. It is a proven success strategy that they will continue to focus on as they move forward in today’s extremely competitive environment.
Founded in 1997, Syntergy works to solve the needs of globally distributed enterprise–sized businesses. Syntergy provides products and services for OpenText Content Server including Replicator, Bulk Exporter, Bulk Loader and Workflow Enhancements. Syntergy is Microsoft Gold Certified and an OpenText partner. For more information, please visit: www.syntergy.com