Syntergy has been working with the Livelink product suite since its origin. With over 13 years of Livelink experience, our organization has a unique understanding of the capabilities of Livelink and the knowledge that is needed to implement and extend the functionality of the system. Our mission is to rapidly provide cost-effective products, services, and solutions that scale from the department to the enterprise. As Content Knowledge Management (CKM) experts, we are positioned to assist organizations in enabling their business processes.

As one of the original OpenText partners in 1997, Syntergy has developed a wealth of experience and expertise and is now one of the leading providers of enterprise collaborative management and business process automation solutions to Global 2000 companies. This experience of successful implementations over the years has allowed us to develop product modules and libraries of knowledge that provide essential functionality in Livelink implementations. Our consultants are experienced veterans who understand the requirements for ensuring successful deployments.

Syntergy's expertise with Livelink uniquely enables us to assist you in the following areas:

• Performance Analysis and Architecture Consulting
• Livelink upgrade and migration support
• Value added modules to increase usability
• Modification and customization
• Configuration and installation
• Consulting services specific to Livelink
• Training and Documentation
• Skills transfer for the ongoing management and maintenance of the system

For Livelink upgrades, Syntergy offers a range of services to assist you with successful Livelink upgrades on time and budget:

• Analyze custom modules, integration for upgrading
• Upgrade custom modules to the newer version compatibility
• Develop architectural design and 3 year architecture plan
• Provide load testing and analysis to validate architecture plans. (This is typically done as part of the architecture plan to validate the model that is developed on theoretical assumptions.)
• Develop Livelink upgrade process plan
• Provide Livelink installation/upgrade development environment service
• Provide Livelink upgrade and administration knowledge transfer
• Provide services for or support Livelink production upgrade
• Provide post upgrade support services (typically up to one week stand by service)

Syntergy specializes in a wide range of Livelink services including deployment assurance, process automation implementation, training, upgrades, system analysis, maintenance and custom Livelink module development. We have the experience, knowledge and tools to help your organization get the most out of your Livelink/ECM system.