Syntergy

Syntergy Announces Support for Customers Upgrading to OpenText™ Content Management (Extended ECM) 25.4 Ahead of 2027 Lifecycle Deadline

La Jolla, CA — March 2026 — Syntergy, a leading provider of high‑performance solutions for OpenText™ Content Management (xECM), announced today its readiness to support customers preparing for the upcoming OpenText lifecycle transition. OpenText has confirmed that Content Suite Platform 22.1 will enter the Sustaining Maintenance phase of its support lifecycle on February 1, 2027, prompting organizations to begin planning their upgrade path to fully supported releases, including OpenText™ Content Management (Extended ECM) 25.4.

As organizations evaluate their modernization strategies, many face the challenge of navigating multi‑hop upgrades, extended downtime, and complex validation cycles. Syntergy’s Upgrade Accelerator is designed to eliminate these barriers by enabling a zero‑downtime, single‑hop upgrade from older Livelink/Content Server versions directly to the latest Extended ECM release.

A Faster, Lower‑Risk Path to Extended ECM 25.4 Syntergy’s Upgrade Accelerator provides:

  • Zero‑downtime upgrades that keep users online throughout the transition
  • Single‑hop modernization from legacy versions directly to Extended ECM 25.4
  • Parallel content validation to ensure accuracy and integrity
  • Optional metadata cleanup and infrastructure refresh during the upgrade
  • Reduced operational risk as systems approach lifecycle deadlines

“Lifecycle transitions are a critical moment for organizations relying on OpenText to support business‑critical operations,” said the Syntergy leadership team. “Our Upgrade Accelerator allows customers to modernize quickly, safely, and without disruption—ensuring they remain fully supported on the latest OpenText platform.”

Preparing for the 2027 Deadline With Content Suite Platform 22.1 moving into Sustaining Maintenance in early 2027, organizations are encouraged to begin planning their upgrade timelines now. Syntergy’s Upgrade Accelerator offers a proven, efficient path to Extended ECM 25.4, helping customers maintain supportability, improve performance, and strengthen long‑term platform resilience

More information about Syntergy’s Upgrade Accelerator is available at: https://syntergy.com/products/upgrade-accelerator/

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