OpenText xECM Observer
Unlock Deep Visibility into OpenText Content Management (xECM) Performance
ECM Observer is purpose-built for System Administrators overseeing large-scale OpenText Content Management (xECM) environments. xECM Observer delivers real-time telemetry across threads, logs, and request volumes. A customizable dashboard reveals active faults, utilization spikes, and cluster-wide metrics—empowering teams to detect and resolve issues before they impact your operations.
Agent-based monitoring is installed alongside each xECM instance, pushing live data to a database and leading security and observability platforms of your choice, e.g., MS-SQL Server, Oracle, Azure Analytics, Splunk, and other destinations. Whether you’re troubleshooting outages, optimizing throughput, or analyzing fault trends, xECM) Observer provides clarity and controls your system’s demand.
OpenText xECM Observer Use Cases
Enhance efficiency, security, and performance with our suite of innovative products.
Live monitoring of logs, threads, and system performance
Configure views for request volumes, faults, and cluster summaries
Compatible with SQL Server, Oracle, Postgres
e.g., Azure Analytics, Splunk, Grafana.
Detects and displays faults in real-time—including memory, search health, and system thresholds
Sends high utilization alerts based on predefined thresholds
Automated alerts triggered by log events or faults
Define fault conditions and thresholds per environment
Key Benefits
Why Teams love OpenText xECM Observer
xECM Observer is purpose-built for System Administrators overseeing large-scale OpenText Content Management (xECM) environments.
Spot outages and performance degradation before they impact users.
Build dashboards that reflect your operational priorities.
no vendor lock-in
Mission-critical content will continue to be available to the users during planned and unplanned outages
Go beyond metrics to understand request patterns and system behavior
Improved Stability & SLA Adherence
Designed for high-volume clusters and demanding workloads
Do You...
- Have Limited Visibility - No real-time insight into logs, threads, or request volumes across complex environments.?
- Have Delayed Fault Detection & Outage Risk - Issues go unnoticed until they disrupt operations?
- Have Fragmented Data & Diagnostics - Performance data is scattered across formats and databases, slowing root cause analysis?
- Have Rigid Dashboards & Reporting Tools - Existing tools lack customization and admin-centric views?
- Have Reactive Fault Management - Legacy systems don’t support real-time fault analysis or trend detection?
If yes, is OpenText xECM Observer is for you.
Specifications
Component | Requirement |
|---|---|
Browsers | All standard browsers |
Servers | Content Server® 16.x, 2X.x on UNIX® and Windows® |
Databases | 1. Oracle® 2. SQL*Server® 3. SAP Hana® (future) 4. PostgreSQL® |
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Hear from Our Clients
"We appreciate how responsive you, Robbie, and the team have been to our various requests and how flexible you have been with resourcing to support our program."
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