Norwegian Cruise Line
Connecting Land and Sea
Challenge
Norwegian Cruise Line needed to efficiently and effectively coordinate the efforts of 16,000 employees distributed around the globe. The shore to ship content delivery posed a unique challenge because it requires the use of satellite transmissions. When there are thousands of guests on board a ship also requiring the use of the same satellite bandwidth to make ship to shore phone calls and conduct business from onboard internet cafes, this bandwidth is at a premium.
Solution
Norwegian Cruise Line needed a central location for managing documentation. With different regulations in every country and in every state for things related to the handling of hazardous materials and other safety standards, the International Safety Management (ISM) code outlines a Marine standard that each company managing a ship it must have an established system to manage safety. That system must be evidenced and documented, for it is enforced and audited routinely.
Value
From a user perspective, Syntergy Replicator has a low learning curve. Because it is built upon the SharePoint server and doesn’t require any extra servers, all the key features of Replicator are built right into SharePoint’s user interface. We are still working within the familiar SharePoint user interface. It just has a lot more features with Replicator included in the solution.
About the Organization
Norwegian Cruise Line offers flexible cruise vacations in all major cruise destinations.