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Latest News


June 22, 2016

Syntergy Annouces Next Generation Data Loss Prevention Solutions for OpenText Content Server®

Today Syntergy announced that it plans on releasing the next generation of Data Loss Prevention Solutions for OpenText Content Server.

Detecting strange and unusual activity in Content Server is one of the biggest concerns for administrators. With the Edward Snowden case in the forefront of anomalous activity stories, Admins must take every precaution to make sure that valuable company secrets are kept secure and away from competitors and those looking to profit from the distribution of valuable information.

And with new laws such as European Union General Data Protection Regulation (GDPR) valuable information now includes private personal information such as social security numbers, employee personal data and other private personal data. Do you know which libraries contain this sensitive content?

There are three important areas to monitor in Content Server to help uncover potential breaches of data. The first area to monitor is login activity. You need to be able to detect if a user account has been compromised. This is detected by identifying users accessing Content Server from unusual areas like a US based employee logging in with an overseas IP address. Another thing to look for are users logging in at unusual times of the day like 4:00 AM.

The next area to monitor is work habits. You need to be able to detect when people are accessing Content Server outside their normal work hours or if they have unusual work patterns. For example, is someone in finance continually accessing software development files or is a programmer consistently looking at financial data.

The final area to monitor is Content Server activity. For example, are you seeing large amounts of data downloaded at off hours? Are there an unusual amount of LiveReports being run? Which employees are accessing areas of Content Server that contain sensitive PII information such a social security numbers, birth dates, employee addresses, etc.

Monitoring Content Server activity is just one area where security can be improved. Another area to look at improving is scanning your documents to identify sensitive information. The new European Union General Data Protection Regulation is an example of the type of laws organizations are being forced to comply with. This regulation requires that organizations protect personal information and follow strict rules when storing personal information of European Union employees. Violations of the GDPR regulation could result in fines of up to EUR 20,000,000 or 4% of the company's worldwide revenue. This means organizations must be aware of which documents that have been placed into Content Server contain personal sensitive information and protect it accordingly. The only way to do that effectively is to scan the content using software designed to detect and report specific sensitive information. Being able to differentiate between a social security number and the number of a manufacturing part is a difficult but necessary feature of this type of software.

Syntergy is addressing these types of security issues with powerful new add on modules for Content Server. We have recently seen quite a large increase in interest in our data security products due to these new offerings and the increased regulations around sensitive data. To learn more and determine if it these products are a good fit for your organization we encourage you to contact Syntergy at (858) 779-9642, email us at info@syntergy.com or visit our website at www.syntergy.com.


June 15, 2016

Syntergy Releases Storage Provider Migrator for OpenText Content Server®

Today Syntergy announced that it has released Storage Provider Migrator for OpenText Content Server.

In OpenText Content Server, a “Storage Provider” is configured to store the file portion of the content which is mainly documents. Examples of storage providers include a NAS storage device or an Archive Server.

Every 3-4 years IT is forced to perform a “full-stop” to evaluate computing, storage and network alternatives. Evaluating storage needs is actually worse! This is required more frequently. The demand for high performance and high capacity is growing faster than a 3-year refresh cycle. Each refresh cycle tends to require re-structuring of data storage needs and migration of data and applications to new storage architectures. This process is also time consuming and potentially disruptive to the production systems.

The Storage Provider Migrator seamlessly migrates content in your current Storage Provider to any Content Server Storage Provider(s) with no disruptions or downtime to your production systems.

To learn more and determine if it these products are a good fit for your organization we encourage you to contact Syntergy at (858) 779-9642, email us at info@syntergy.com or visit our website at www.syntergy.com.


June 1, 2016

Syntergy Releases Updates to Leading Data Moving Solutions – Data Manager & Director

Today Syntergy announced that it has released updates to both Data Manager and Director, the leading “data moving” solutions for OpenText ECM platform. New features include:

  • Support for Records Management and Physical Objects
  • Director is now offered in 3 SKUs
    • Director for End Users (supports Import/Export/Metadata Management)
    • Director for Content Managers (supports Permission and User/Group Management)
    • Director Enterprise (supports Physical Objects and Records Management)
  • Supports content loading into the OpenText xECM Business Workspace for SAP applications such as Accounts Payable, Project Management, Legal, HR, Sales/CRM, Maintenance/Asset Management, Customer Service and Quality Control.

The new release of Data Manager and Director adds additional validation of the input via CSV file and faster loading of content. In addition, a more efficient approach to loading the data was implemented in this version resulting in improved loading and updating speeds.

To learn more and determine if it these products are a good fit for your organization we encourage you to contact Syntergy at (858) 779-9642, email us at info@syntergy.com or visit our website at www.syntergy.com.


May 14th, 2016

Syntergy Signs Partnership Agreement with CMS Consulting to Deliver Mission Critical OpenText ECM Solutions & Projects Globally

Today Syntergy announced that it has entered into a partnership agreement with CMS Consulting, a Knowledge Management and Risk Mitigation expert. CMS helps customers implement Records Management and Integrated Document Management Solutions to protect sensitive information.

CMS is uniquely positioned to offer the best of breed Enterprise Content Management solutions focused on security. CMS is also a strategic Open Text Partner to help deploy mission critical Enterprise Content Management solutions globally and has an excellent track record to prove it!

The partnership between Syntergy and CMS will allow CMS to leverage Syntergy’s solutions for mission critical deployments with a focus on Records Management and Security. Syntergy will also be able to leverage CMS’s expertise to deliver the next generation of data loss prevention solutions to OpenText customers.

To learn more contact Syntergy at (858) 779-9642, email us at info@syntergy.com or visit our website at www.syntergy.com.


April 24th, 2016

Syntergy Signs Partnership Agreement with N-iX, Increasing Global Footprint into the European Region

Today Syntergy announced that it has entered into a partnership agreement with N-iX, a software development company with over 300 expert software engineers that power innovative technology businesses across North America, UK, Sweden and Europe.

N-iX is also an authorized OpenText partner and has been providing expertise to Systems Integrators and Solution Owners with design, development and support of OpenText StreamServe and Open Text Content Server based solutions. N-iX also provides Professional Services and Support for the OpenText ECM platform.

The partnership between Syntergy and N-iX will allow Syntergy to provide local consulting support to Syntergy customers in the European Region as well as allow N-iX to leverage the Syntergy solutions to deliver mission critical OpenText projects to its customers.

To learn more contact Syntergy at (858) 779-9642, email us at info@syntergy.com or visit our website at www.syntergy.com.


April 1, 2016

Syntergy is a Proud Sponsor of Enterprise World 2016 - July 11-14 Gaylord Opryland Resort & Convention Center in Nashville Tennessee

Enterprise World 2016 is right around the corner. Syntergy will be at booth #215 so be sure to stop by and review the latest in mission critical OpenText Enterprise Content Management value-add solutions that we provide.

At Enterprise World in Nashville, you can learn how to use your existing software and infrastructure with OpenText Release 16 to take your enterprise to the next level. With over 200 breakout sessions, 40+ training courses and Professional Services experts in our booth, you can create a custom agenda to match your goals.

Syntergy will also be showcasing our leading OpenText ECM Data Moving, Business Process, Storage Management and Security Solutions at the event.

Register early and save off the standard conference rate.

To learn more and determine if it these products are a good fit for your organization we encourage you to contact Syntergy at (858) 779-9642, email us at info@syntergy.com or visit our website at www.syntergy.com.